Ø Day Shift Ø Freshers with good communication and understanding of sales are most welcome!!! Ø Outbound process: Upsell & cross-sell executive and certification courses Ø Inbound Process: Attend to the sales & services calls received on the customer care numbers. Ø Online Chat Process: Be available to address any query coming through online chat mode. Ø Responsible for converting telephone enquiries into admissions. Ø Responsible for achieving business targets through effective counselling as per the timelines.